Ricky Muehl - Service + Warranty
BigRig 770 is our go-to Fatbike wheelset for all conditions riding - from snow and sand to singletrack the BR770 is ready for any ride. Laced to our fully customizable and highly adaptable Hydra Fatbike chassis the BR770 is tough for big hits yet light enough to shave potential pounds off your bike over stock wheels.
Versatile, strong and stiff. Our 32h System hub and spoke chassis forms the foundation of our most capable wheelsets.
Our groundbreaking 690 P.O.E. Hydra Freehub body engages every .52 degrees yeilding telepathic control.
Design the wheelset of your dreams using our custom wheel configurator. Pick and choose from 11 different anodized colors to create a look as colorful or stealth as you wish.
Straight pull, integrated nipple, one-piece aluminum spokes that thread directly into the hubshell resulting in a solid, flex-free junction. No special tools or service procedures required.
Shimano 11 + 12spd compatible.
Warranty coverage against defects on your Industry Nine wheelset or Classic hubset.
|Size||Set Weight||Front Weight||Rear Weight||Rim Weight||Inner Rim Width|
|Tire Width||Tire Type||Rider Weight|
|3.8-4.5||Tubeless or Tube-Type Clincher||230lbs/104kg max|
Industry Nine offers factory service on all of our products. Please contact us at 828-210-5113 or firstname.lastname@example.org to set up a RMA # and discuss your needs.
|System Wheel Rebuild||$75*|
|Classic J Bend Wheel Re-build||$85*|
|Front Hub Service||$20*|
|Rear Hub Service||$40*|
|Basic Wheel True||$30*|
|Rim Replacements||Price varies depending on model|
*Rates are subject to change by our service team
All product must arrive clean and without rotors, cassettes, and tires. Extra charges will apply for tire mounting or extra parts assembly. Industry Nine is not responsible for extra parts sent with wheels and hubs.
We offer a two-year warranty against defects in materials or workmanship on all Industry Nine products. Industry Nine will repair or replace, at our discretion, any affected components or assemblies. The warranty will apply to stems, MatchStix, hub shells, axles, drive mechanisms, spokes, and rims.
The intended application of Industry Nine products are single rider bicycles. Industry Nine will not be able to provide warranty support or assume liability for hubs or wheels that are utilized outside of their intended purpose. This warranty covers materials and workmanship but does not cover normal wear and tear, such as bearing wear, or damage due to lack of proper service intervals.
Spokes will be warranted against defects, but not trail accidents, drivetrain/frame mechanical failure, or foreign object intrusion.
Aluminum rims are covered under the two-year warranty but are not warrantied for impact or crash damage. Use of non-authorized aftermarket adaptors and/or modification of axles, hubs, spokes or any other component may result in a voided warranty. Modification of rim finish or graphics by use of stripping solvents or chemicals will void rim warranty.
We believe in our product and will try to give Industry Nine customers the benefit of the doubt in any case where the cause of failure is undetermined.